Customer Help
Frequently Asked Questions
Find quick answers about TRISTAR JEWELRY products, finishes, shipping, returns and care.
Yes. Our silver jewellery is crafted from premium 925 Sterling Silver, ensuring durability, shine, and long-lasting quality.
With proper care, your jewellery will maintain its brilliance. Avoid perfumes, chemicals, water, and store it safely in a dry pouch or box.
Yes. Many of our products are available in Pure 925 Silver, Gold Plated, and Rose Gold Plated finishes.
Orders are usually processed within 1โ2 business days and delivered within 3โ7 business days, depending on your location.
We offer easy returns and exchanges for eligible products. For damaged or incorrect items, contact our support team within the return period.
Yes, Cash on Delivery is available for selected locations. You can check availability during checkout.
Store jewellery in a soft pouch, avoid water and harsh chemicals, and clean gently with a soft cloth after use.
You can reach us through the Contact Us page, email, or WhatsApp for product, order, and after-sales support.